Call Tracking

What is call tracking?

Call tracking is a technology which allows you to register one or more phone numbers.  These phone numbers are typically used to track the effectiveness of advertising campaigns and can also be used to record and monitor your front office’s interactions with patients.  Any phone calls to these numbers are automatically sent to your business’s main phone line.  

Call tracking features

Our call tracking system supports many features such as personalized greetings, call recording (with notification if required by law in your area), number blocking, and source tracking.

Advanced call tracking

If your front desk is struggling to turn phone calls into bonafide customers, we’re here to help.  With our advanced call tracking service, we will not track your phone calls, we will monitor your conversations and provide training and recommendations to take your staff to the next level.

Features

• Three call tracking numbers

• Each month we will select several phone calls at random and provide a written report of what your office can do to improve.

• Once a quarter we will have an hour conference with your team to provide training on best practices for your front desk.